FASTag GUIDE · Recharge · Status · Annual Pass · Highway Help

KM 001 · FASTag Essentials

Your Complete FASTag Companion

Recharge, check tag status, understand highway passes and find the right FASTag help before your next journey.

Explore FASTag Services → FASTag Troubleshooting

KM 002 · Core Services

Everything You Need for FASTag

Use these guides to manage everyday FASTag tasks and understand the services available to highway users.

01

Recharge

Use your issuer's supported payment channel to top up the FASTag wallet.

02

Status Check

Check whether your FASTag is active, blacklisted or showing a low-balance issue.

03

Passes

Learn about eligible toll passes, including the FASTag Annual Pass.

04

Transactions

Review toll transactions and keep track of pass usage where supported.

KM 003 · Annual Pass

FASTag Annual Pass

For eligible non-commercial cars, jeeps and vans, the Annual Pass can simplify frequent National Highway and National Expressway toll travel at designated fee plazas.

₹3,075Annual fee (2026–27)
200Crossings
1 YearValidity
Read Annual Pass Guide →

Eligibility Snapshot

  • Non-commercial Car / Jeep / Van.
  • FASTag linked to the vehicle registration number.
  • Pass use is subject to applicable participating fee plazas and official conditions.

KM 004 · Useful Guides

FASTag & Highway Tools

IHMCL FASTag Login

Find FASTag information using your vehicle details.

FASTag Recharge

Understand recharge options and payment channels.

Toll Calculator

Plan highway toll costs before starting your journey.

Traveler Check

Buying a Second-Hand Vehicle?

Check the FASTag status and make sure the previous owner's tag has been closed or properly handled before relying on a new FASTag. This can help avoid account-linkage, blacklist or deduction issues.

KM 005 · Help Desk

FASTag Problem? Start Here

For recharge failures, pending transactions, blacklisted tags, wrong toll deductions and other troubleshooting topics, use the dedicated RajMargYatra Help section.

Open Tech Help → NHAI Helpline 1033

KM 004 · FASTag Explained

What Is FASTag and How Does It Work?

FASTag is an RFID-based electronic toll-payment tag fixed to a vehicle's windscreen. At an enabled toll plaza, the reader identifies the tag and the applicable toll is processed through the account or wallet linked to that FASTag. IHMCL implements the FASTag programme for the Ministry of Road Transport & Highways/NHAI, with NPCI providing clearing and settlement services.

1. Tag is scanned

The RFID reader detects the FASTag fixed on the windscreen.

2. Vehicle is identified

The tag is associated with the registered vehicle and vehicle class.

3. Toll is processed

The applicable toll transaction is processed electronically through the linked FASTag account.

KM 005 · Ownership Rules

One Vehicle, One FASTag

Only One Active Tag

Under the One Vehicle One FASTag concept, one vehicle should have only one active FASTag. IHMCL says FASTags linked to the same vehicle other than the latest active tag are deactivated.

Recharge Is Flexible

One Vehicle One FASTag does not mean you must use only one bank for recharge. IHMCL says recharge can be made through supported methods such as BBPS, UPI and net banking.

Can I move my FASTag to another vehicle?

No. FASTag is issued against a particular vehicle using its registration details. A tag issued for one vehicle should not be used on another vehicle.

KM 006 · Status & KYC

FASTag Status, KYC and Validity

IHMCL says the physical FASTag has a validity of five years. During that period, users generally recharge or top up according to usage, subject to issuer-account requirements and the tag remaining active.

FASTag checkWhat to know
Physical tag validityIHMCL FAQ states five years.
Multiple tags linked to vehicleCheck linked FASTag status through the official NETC/NPCI status facility.
Incomplete KYCLook for communication from the issuing bank and follow its KYC update process.
KYC processingIHMCL's FAQ says a submitted KYC upgrade request may take up to seven working days.

KM 007 · Troubleshooting

Why Is My FASTag Blacklisted?

A blacklisted FASTag is blocked by the issuer and cannot be used for toll payment until the underlying issue is resolved. IHMCL lists insufficient balance as one possible reason and also notes violations such as vehicle/tag class mismatch or non-affixation of the FASTag on the windscreen.

Low Balance

Recharge and contact the issuing bank if the tag remains blocked.

Class Mismatch

Vehicle and tag-class information must match the registered vehicle.

Tag Not Affixed

The FASTag should be properly affixed to the vehicle windscreen rather than carried loose.

See FASTag Problem Guides →

KM 008 · Special FASTags

Exempted FASTag & Divyangjan Guidance

Exempted FASTag

Eligible exempted categories use a dedicated IHMCL process. The application involves registration, selection of the exemption category and NHAI Regional Office, vehicle details and supporting documents.

Official IHMCL →

Divyangjan FASTag Rules 2026

Read the dedicated guide to the revised validity framework for eligible Divyangjan/PwD exempted FASTags.

Read New Rules →

KM 009 · Common Questions

FASTag Quick Answers

IHMCL's current FAQ states that the physical FASTag has a validity of five years.

No. One Vehicle One FASTag is intended to maintain only one active FASTag for a vehicle.

No. FASTag is issued against a particular vehicle and its registration details.

The fee is ₹3,075 for FY 2026–27. For eligible non-commercial vehicles, it is valid for one year or 200 fee-plaza crossings, whichever occurs first.

KM 010 · Official Support

Need FASTag Assistance?

For highway/toll assistance, NHAI's 1033 helpline is an important support channel. For account-specific issues such as blacklisting, recharge or KYC, contact your FASTag issuer as well.

Call 1033 Official IHMCL FAQ →